The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 04-12-2018, 03:06 AM
mhagerty's Avatar
mhagerty is offline
Junior Member
 
Join Date: Sep 2010
Posts: 6
Default

Latest Ecwid updated breaks WordPress admin.


I just updated to the latest Ecwid via my WordPress admin area, and I got the "white screen of death". Renaming my WP plugins folder allowed me to get access to my admin area and isolate the Ecwid plugin. In my PHP error log:

[Thu Apr 12 03:21:56.640197 2018] [php7:emerg] [pid 23277] [client x.x.x.x:49348] PHP Parse error: syntax error, unexpected end of file, expecting elseif (T_ELSEIF) or else (T_ELSE) or endif (T_ENDIF) in /usr/local/www/apache24/data/chc/pages/wp-content/plugins/ecwid-shopping-cart/templates/admin-message.php on line 52

I deleted the plugin and reinstalled, and the new install is still broken.

Matthew
  #2  
Old 04-12-2018, 08:21 PM
Adam D.'s Avatar
Adam D. Adam D. is offline
Ecwid Team
 
Join Date: Jan 2018
Posts: 35
Default

Quote:
Originally Posted by mhagerty View Post
I just updated to the latest Ecwid via my WordPress admin area, and I got the "white screen of death". Renaming my WP plugins folder allowed me to get access to my admin area and isolate the Ecwid plugin. In my PHP error log:

[Thu Apr 12 03:21:56.640197 2018] [php7:emerg] [pid 23277] [client x.x.x.x:49348] PHP Parse error: syntax error, unexpected end of file, expecting elseif (T_ELSEIF) or else (T_ELSE) or endif (T_ENDIF) in /usr/local/www/apache24/data/chc/pages/wp-content/plugins/ecwid-shopping-cart/templates/admin-message.php on line 52

I deleted the plugin and reinstalled, and the new install is still broken.

Matthew
Hi Matthew,

Adam's here with Ecwid Team. Thank you for reaching out.

We are really sorry you faced the issue with the plugin. Our developers are working to fix it. We will let you know when the issue is resolved via email.

Stay tuned!

If you have any further question — feel free to reach out again. We are always happy to help!
__________________
Adam
Ecwid Customer Care Team
Help Center


⬇ Please click Thanks if my reply helped you.
  #3  
Old 04-16-2018, 06:43 PM
Adam D.'s Avatar
Adam D. Adam D. is offline
Ecwid Team
 
Join Date: Jan 2018
Posts: 35
Default

Hi Matthew,

It's Adam with Ecwid Team.

I am happy to tell you that we released the version 6.0.2 of our WordPress plugin. The issue with the error has been resolved in this version.

Thank you for your patience!
__________________
Adam
Ecwid Customer Care Team
Help Center


⬇ Please click Thanks if my reply helped you.
The Following User Says Thank You to Adam D. For This Useful Post:
mhagerty (12-20-2018)
  #4  
Old 12-20-2018, 05:24 AM
mhagerty's Avatar
mhagerty mhagerty is offline
Junior Member
 
Join Date: Sep 2010
Posts: 6
Default

Hello Adam,

Thanks for taking the time to follow up, it is much appreciated.

Matthew
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Tags
wordpress

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:34 AM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.