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Old 03-16-2012, 04:13 AM
Thailand Amulets's Avatar
Thailand Amulets is offline
 
Join Date: Sep 2010
Location: Thailand
Posts: 311
Question

Social Tools like button disappeared since i renewed silver account


The facebook like buttons and send buttons have disappeared from my store since i renewed my silver account.

In the backend settings however, they are activated

what happened?
I use this tool to market with so its affecting my marketing, and i dont see why it has disappeared since i have reinstated my account as silver. Obviously the reactivation script has bust something
Can someone have a look please - store 173011
  #2  
Old 03-16-2012, 11:59 AM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
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Join Date: Oct 2011
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Quote:
Originally Posted by Thailand Amulets View Post
The facebook like buttons and send buttons have disappeared from my store since i renewed my silver account.

In the backend settings however, they are activated

what happened?
I use this tool to market with so its affecting my marketing, and i dont see why it has disappeared since i have reinstated my account as silver. Obviously the reactivation script has bust something
Can someone have a look please - store 173011
Thank you for the message.

Please report the issue to our bugtracker and our engineers will look into it:
http://www.ecwid.com/bt/bug_report_page.php


UPDATE: we've fixed the issue. Everything works properly now. Please check.
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Last edited by Makfruit; 03-21-2012 at 12:58 PM.
 
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