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Old 12-10-2011, 03:57 AM
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Join Date: Dec 2011
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Default Mobile Shipping: Defaults to One Method Cannot Change

Hello,

I am having a problem with shipping on our mobile store.

I have created several shipping methods that seem to work fine for our web store and our facebook store. On the mobile store, however, the shipping method defaults to one method and cannot be changed.

I have created a "Pick Up" (zone World) method with no shipping charge.

First, the mobile store was defaulting to this "Pick Up" method for all orders and could not be changed. I disabled the "Pick Up" method and the mobile store used the weight based methods correctly. Now, I re-enabled the "Pick Up" method and the mobile store acts as if it does not exist (i.e. there is no way to choose the "Pick Up" method).

Mobile: voc.ecwid.com
Facebook: facebook.com/voiceofthechildren

We are having a host server problem at the moment so I am not including our web store. But that brings me to a second question. Since our host server problem started it seems that notification emails are not being sent to customers but orders are still being processed via the mobile store and facebook. Can I change the email address on the account to another domain address or gmail to have the notifications be sent or is the function related to the domain assigned to the account?

Suggestions?

Thanks for any assistance.
 
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