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Old 12-30-2011, 03:57 PM
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A lot of time in loading the store on my Website


Hi,
Whenever my online store gets loaded on my website, it takes a lot of time to load it. As a result, a lot of visitor exits are happening from that point. Is there a way wherein the store can load quickly?

Thanks!
Regards
Puru
  #2  
Old 12-31-2011, 12:12 AM
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Can you provide the URL, we can test it?

What do you consider to be slow loading e.g. 30 seconds, 15 seconds, 1 minute?

It may not necessarily be ECWID itself causing the trouble, it could be the user's internet connection, ISP, etc.

How many categories, products etc do you have? That could also make a difference, and whether the store is previously cached on the visitor's computer.

It could also depend on your web host, the kind of site you have e.g. Wordpress, Joomla, Drupal, standard HTML, or other CMS or hosted web-creator solution.
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Old 12-31-2011, 02:35 AM
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Hi Andrew,
Thanks for your reply - I have got inputs from multiple locations that the time to load is a big barrier to open the online store.
URL - http://healthyworld.net.in/online-shopping

Looking forward to your note.
Thanks!
Regards
Puru
  #4  
Old 12-31-2011, 02:58 AM
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Just tried your store, it loaded for me in about 5 seconds (I'm in Australia, using a desktop PC, reasonable ASDL connection).

For me, the load time is OK, but obviously others have longer waiting times. Other than what I already suggested above, can't make any further comment on why it is slow loading for some of your customers.
  #5  
Old 12-31-2011, 03:31 AM
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thanks Andrew.
When I compare my store with others, the loading time is more. If you check other portals like flipkart.com - the loading time is zero. Any specific reason for that?
  #6  
Old 01-20-2012, 03:13 PM
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Hello Puru,

I've tried to open your site as well. As far as I can see, the store loads quite fast. For me, it loads just a bit longer than the mentioned flipkart.com. Anyway, if your store loads slowly for you, please follow the instructions given in this article in our knowledge base:
http://kb.ecwid.com/w/page/25986445/...0to%20fix%20it.
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