The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.
 
 
Thread Tools Display Modes
  #1  
Old 10-03-2013, 03:46 AM
MiMi Store:2601086@deleted's Avatar
MiMi Store:2601086@deleted is offline
Junior Member
 
Join Date: Sep 2013
Posts: 1
Default

Ecwid app doesn't show on my facebook when its accessed from mobile or IPAD


Ecwid app/button shows on my facebook page when it's accessed from a computer desktop, safari or web browsers.
However when it's accessed from an Ipad app or mobile app it's not there. It doesn't show on the facebook page.
What can be done to fix the issue.

thanks

ghada
  #2  
Old 10-03-2013, 06:34 AM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
Ecwid Team
 
Join Date: Oct 2011
Posts: 4,947
Default

Quote:
Originally Posted by MiMi Store View Post
Ecwid app/button shows on my facebook page when it's accessed from a computer desktop, safari or web browsers.
However when it's accessed from an Ipad app or mobile app it's not there. It doesn't show on the facebook page.
What can be done to fix the issue.

thanks

ghada
Hello,

Please refer to this article: Why my customers can't find my Facebook shop from mobiles?
__________________
Matt K
Ecwid Team

Ecwid Guide for Beginners

Ecwid Help Center

Ecwid video tutorials
 
The information in this thread might be outdated
If the solution did not help, please, check our Help Portal or contact Ecwid Team.

Tags
facebook app, issues

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:42 PM.
Powered by vBulletin® Version 3.8.11. Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.