[Todd D. Webb]

I'm trying to search through a list of customers and orders from a certain date, but the query brings up a number that is far less than what should be there and when I search for a customer by email that I KNOW has paid and placed an order, the record for that order doesn't come up. What am I doing wrong?

https://app.ecwid.com/api/v1/[STORE_NUMBER]/orders?secure_auth_key=[AUTH_KEY]&customer_email=email@email.com

(Yes............I have an actual store number, auth key, and email in the real search string)

[Matt Ecwid]

Originally Posted by Todd D. Webb

I'm trying to search through a list of customers and orders from a certain date, but the query brings up a number that is far less than what should be there and when I search for a customer by email that I KNOW has paid and placed an order, the record for that order doesn't come up. What am I doing wrong?

https://app.ecwid.com/api/v1/[STORE_NUMBER]/orders?secure_auth_key=[AUTH_KEY]&customer_email=email@email.com

(Yes............I have an actual store number, auth key, and email in the real search string)

Hi,

Can you provide the exact query you use so we can have a look? You can PM it to me here on the forums. Thanks.

[Todd D. Webb]

Actually the link I posted was what I'm using

https://app.ecwid.com/api/v1/555/ord...mail@email.com

[Matt Ecwid]

Originally Posted by Todd D. Webb

Actually the link I posted was what I'm using

https://app.ecwid.com/api/v1/555/ord...mail@email.com

I meant the actual query with real IDs, API keys and customer email - we will try it ourselves and investigate the issue. Thanks.

[Todd D. Webb]

Ahhh, gotcha. Just sent you a PM.