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Old 11-08-2012, 10:54 PM
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PayPal PayFlow Link Merchant Design Identification Error.


We have everything setup correctly, partner, user, password, and account is in active mode. We keep getting this error:

Some required information is missing or incorrect. Please correct the fields below and try again.

Error: Merchant Design Identification Error.

Called PayPal and they say everything is good to go on their end.

Help?
  #2  
Old 11-08-2012, 11:25 PM
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How I fixed the issue:

-Log into your PayPal Manager account.

-Choose the 'Service Settings' option from the main navigation.

-Next, choose 'Customize' from the sub-navigation.

-Make sure 'Layout C' is selected and click 'Save and Publish'.
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  #3  
Old 11-12-2012, 08:08 AM
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Hi,

Thank you for sharing this. By default, Ecwid passes the layout (template) parameter among the other on your behalf to PayPal so it is not necessary to set the 'Layout C' option manually. Our PayFlow payment setup instruction describes everything that needs to be configured in most cases:
http://kb.ecwid.com/w/page/15853304/...PalPayflowLink

However, if merchant changes something on the PayPal Manager Customize page then those changes overwrite the Ecwid ones and needs to be reset. In particular, as you said, in order to fix the 'Merchant Design Identification Error', a merchant should manually set the layout parameter to 'Layout C'. More details are available here:
https://cms.paypal.com/cms_content/U...r_Partners.pdf
http://stackoverflow.com/questions/7...l-payflow-link
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  #4  
Old 11-21-2012, 06:17 AM
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I had the same error and followed Ray's recommendation which fixed the problem. Thanks.
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  #5  
Old 02-05-2013, 04:43 AM
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Default Error: Merchant Design Identification Error.

I am receiving the error in the title above when trying to check out using the Credit Card Option on my Ecwid store. Can you tell me what this means and how I can correct it.

Thank you
  #6  
Old 02-05-2013, 07:19 AM
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Quote:
Originally Posted by Busscatello Enterprises LLC View Post
I am receiving the error in the title above when trying to check out using the Credit Card Option on my Ecwid store. Can you tell me what this means and how I can correct it.

Thank you
Hi,

Please refer to the above posts in this thread and to this article:
http://kb.ecwid.com/w/page/15853304/...wpaymentoption
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  #7  
Old 02-08-2013, 12:06 AM
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Makfruit - Just so you know. I got the same error mentioned here even though I followed the instructions to the letter and I have not made any other changes to PayPal manager.
The solution mentioned here did the trick.
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