Old 07-26-2020, 12:13 PM
Marcus B1's Avatar
Marcus B1 is offline
Junior Member
Join Date: May 2015
Posts: 7

how to get support???

somehow I have the feeling that Ecwid has big problems or why did it suddenly become impossible to get support?

I sent an email with an important, fundamental question (my choice to continue with ecwid or not depends on this) more than 2 weeks ago and still didn't receive any answer.

Moreover most of the forum areas are closed and don't allow new threads.

What is the reason for this and can we expect the whole support and plugin beeing deactivated soon as it kind of feels like this already?

Please let me know where I could adress my important/urgent question and get help.
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