#1  
Old 05-30-2017, 03:39 PM
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Menu Error


shop(dot)mnm(dot)ca

See if you can duplicate this error

- I add more than 1 item to shopping bag. Lets say 5 items.

- Now I go to shopping bag

- I click on any item in the shopping bag to expand it and it will show the menu of the last item in the shopping bag.

Store>Group>item name

Group is incorrect and always shows the last group viewed instead of the correct one.
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  #2  
Old 05-30-2017, 03:40 PM
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MNM.ca MNM.ca is offline
 
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Does the same on the starter site

store(dot)mnm(dot)ca
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  #3  
Old 05-31-2017, 10:08 AM
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Una Q Una Q is offline
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Hello,

Una here, Ecwid Customer Care Team. Thank you for reaching us out!

As I can see you have already contacted us on that matter by email. We sent you a message, please check your mailbox.

If you have any further questions, please feel free to ask. We will be glad to answer and help.

Best regards, Una Q.,
Ecwid Support Team
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  #4  
Old 09-16-2017, 05:13 AM
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Thailand Amulets Thailand Amulets is offline
 
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Quote:
Originally Posted by MNM.ca View Post
shop(dot)mnm(dot)ca.
Why not just put the proper url instead of "shop(dot)mnm(dot)ca" ?
its not forbidden here to paste a link to your website store as far as i am aware, and would be easier for us to click on to view.
By the way, very Nice Theme design and storefront!
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  #5  
Old 09-16-2017, 11:10 AM
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MNM.ca MNM.ca is offline
 
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It's so that my post does not get indexed on google.

It would look pretty silly if one of my clients googled my storefront url and all kinds of silly questions came up.

I want clients to see only products from the store if they google the url.

No other reason

Last edited by MNM.ca; 09-29-2017 at 12:57 PM.
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  #6  
Old 09-16-2017, 11:34 AM
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MNM.ca MNM.ca is offline
 
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To Ecwid

THIS IS STILL NOT FIXED

Been a long time now
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  #7  
Old 09-29-2017, 12:45 PM
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Alex Flint Alex Flint is offline
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Hi there,

I'm Alex Flint from Ecwid Team.

I'm extremely sorry for the long-lasting issue. I'd like to let you know, that our engineers have found its source and are looking for possible solutions for one. We will keep you updated via email.

If you have any further questions — please, feel free to reach us using this contact form — https://support.ecwid.com/hc/en-us/requests/new
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  #8  
Old 10-28-2017, 01:57 PM
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MNM.ca MNM.ca is offline
 
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Quote:
Hi there,

It's Alex Flint from Ecwid Customer Care Team. I'm writing you regarding the issue when products' categories were not displayed correctly, when you open them from your shopping cart.

I'd like to let you know, that we've successfully fixed the issue. I'm extremely sorry that it took so long to fix this.

Please, feel free to ask questions in case you have any.

Sincerely yours,
Ecwid Customer Care Team.
Got this message that the problem was fixed but it's not fixed on my starter site nor on my wordpress site.

www.shop(dot)mnm(dot)ca

www.m(dot)mnm(dot)ca
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  #9  
Old 11-01-2017, 12:24 PM
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Alex Flint Alex Flint is offline
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Hi there,

I'm Alex Flint from Ecwid Team. It was I who sent you the message.

We are extremely sorry that the issue still appears. We've reopened the case and are investigating one currently. We will keep you in touch with our investigation via email.

In the meantime, please, feel free to ask questions in case you have any.
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