[Daria Sh.]

Originally Posted by Dean Virant

Dear Ecwid,

When my customers receive automatic order confirmation after successfull order placement, they also receive automatically generated PDF invoice.

I do not want that PDF invoice in the attachment of confirmation email. Where can I turn that off?

Thank you,
Dean

Hi Dean,

It’s Daria from Ecwid Customer Care team.

The invoices are sent automatically with the order confirmation email in all stores located in Europe. May I ask why you want to disable them?

If you want to change the invoice template, you can do it in your control panel. Here are instructions: https://support.ecwid.com/hc/en-us/articles/207101479

We can disable them for your store in particular from our side. Please confirm that you want us to do it and we'll proceed. Thanks.