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Old 03-11-2013, 02:41 PM
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Lanna Lanna is offline
Ecwid Team
 
Join Date: Jan 2011
Posts: 2,675
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Quote:
Originally Posted by Sofias Store View Post
I can't access the admin panel to ecwid store to edit products via yola.

I have paid ecwid gold account via yola. I can just see this window (see attached image) which keeps flashing to white.

I have now realized i can access ecwid directly via its own control panel (and this works fine) but just thought id let you know as its annoying for Yola customers. Its not my internet connection as tried elsewhere too and no problem loading other sites.
Hi,

Thank you for the report and sorry for keeping you waiting. We've been investigating this problem. So far it looks like it's a browser-related error, particularly in IE 9. What browser are you using? Please, try signing in from another browser and let me know whether or not it helps.
I'll keep you posted when we find out more details.

Look forward to hearing from you.
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Lana W.
Ecwid Customer Care Team

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