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Old 01-03-2018, 10:06 AM
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Stacy_P Stacy_P is offline
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Join Date: Jan 2016
Posts: 308
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Quote:
Originally Posted by Christine Norris View Post
I am experience this exact same issue and have verified everything. Has this issue been resolved or do I need to find another provider for my Facebook shop?
Hello Christine,

This is Stacy from Ecwid Customer Care team.

Thank you for your message!

I'm sorry you faced the issue. I'm here to help you.

Such problem can be caused by various reasons. I've investigated your query already and replied to you in this forum thread: https://www.ecwid.com/forums/showthread.php?p=160326

Can you please check the solution and test it on your end?

Thank you!
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