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Old 07-01-2014, 10:18 AM
Liza P's Avatar
Liza P Liza P is offline
Ecwid Team
Join Date: Jan 2013
Posts: 2,517

Originally Posted by T.R.U. Ball View Post
We recently had some changes to our antivirus and it blocked the emails. We then put that address on our safe list but still nothing? What else can I do?

As I explained in this post, your email address was put on the rejection list by our mail server after a few unsuccessful attempts to deliver the notifications to your address.

I have now removed your email address from the rejection list, so you should start receiving email from Ecwid again.
Liza P.
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