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Old 10-23-2013, 04:31 PM
Diane Benzie1's Avatar
Diane Benzie1 Diane Benzie1 is offline
Junior Member
Join Date: Sep 2013
Posts: 17
Exclamation CRITICAL Customers do not see secure options on Ecwid Web site

I have just made my Ecwid store open to my customers. However, my customers have asked if Ecwid is secure. While I did find this information:

Ecwid's advantages — you don't need to get an SSL certificate to get secure checkout. You already have it. In order to show that the checkout is secure, Ecwid shows an image of a padlock on its checkout page.

I do have the Ecwid integration code with https: I still do not see the padlock or information that the web site is secure and encrpyted. Do I also need to purchase an SSL certificate? I assume the answer was no being Ecwid has the security options. Please help. I do not want to have other customers not understand this when it can be so simple.

Web site is