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Old 08-11-2017, 11:04 AM
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Wendy Wendy is offline
Ecwid Team
 
Join Date: Jun 2014
Posts: 1,124
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Quote:
Originally Posted by ClockwerkIndustries View Post
I am having this same problem!
Hello!

This is Wendy with Ecwid. I am sorry to learn you faced this and I will be glad to help.

Facebook sharing tool in Ecwid generates the links based on "Store Location" URL address. You can set the store location link in your Ecwid control panel > Settings > General > Store profile page:



Keep in mind that you should put the direct link to your Ecwid storefront to this field. I checked your website and found out that there is another link to the store page: https://www.clockwerkindustries.com/store/

It seems the link that you have in store location now is not active anymore: https://www.clockwerkindustries.com/shop/

In order to fix the issue with Facebook share links, you should update the link in the "Store Location" field. The correct link is https://www.clockwerkindustries.com/store/

I hope this will help.

If you have other concerns, please feel free to write me back and it will be my pleasure to assist you further. Have a wonderful day!
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Wendy
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