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Old 10-15-2018, 07:48 AM
Una Q's Avatar
Una Q Una Q is offline
Ecwid Team
Join Date: Nov 2016
Posts: 151

Hello Yulia,

This is Una from Ecwid Customer Care team. Thank you for reaching out.

I'm very sorry that you are experiencing this issue! We also received your emails and our agents are working on it right now. They have requested some additional information from you. Please, check your inbox and reply to the last message from our team.

We are doing our best to resolve this as soon as possible!

Best regards,
Una Q.
Ecwid Support Team