View Single Post
Old 10-09-2014, 12:04 PM
Arthur Belostotsky's Avatar
Arthur Belostotsky Arthur Belostotsky is offline
Join Date: Jun 2014
Posts: 466

Originally Posted by nurul iman1 View Post
hi,my account can't upgrade to free early adopter plan,how do i do?

Thank you for contacting us.
I am really sorry that you faced this difficulties.
As far as I can see, the Ecwid account that you use to write on our forum was created through the Wix website. Such subscriptions have their own pricing and plans.
More details here:

The early adopters plans (Free and Silver) are available only for those who signed up with Ecwid before the release of Ecwid v.13, i.e. before the 30th of October 2012.
If you have the another account, that was created before the 30th of October 2012, you can switch to early adopter Free or Silver plan in your Ecwid Control Panel > My Profile > Billing and Plans.

If you have such account and can't switch to early adopter plans, please post your Store ID here, so we'll be able to help you.

Please let me know if you have anymore questions.