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Old 05-13-2013, 06:34 PM
Eugene Rimmer's Avatar
Eugene Rimmer Eugene Rimmer is offline
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Join Date: Jan 2011
Location: Ecwid headquarters
Posts: 7,765
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Quote:
Originally Posted by Jeff Alexander View Post
Since adding Paypal as a payment method, sometimes orders won't download into T-Hub. I checked with T-Hub and they said it was because we had unprintable characters in our item names, so we deleted those (trademark symbols, parenthesis) and when that didn't work, they said "That is issue with ecwid API and we cannot do anything about it."
Quote:
"That is issue with ecwid API and we cannot do anything about it."
Can you please detail:

- what exactly kind of issue with an API it was?
- what is an example of the order (by ID) that couldn't be exported?