Quote:
Originally Posted by Baldy
Hi all,
I was looking at having some products in my store with free delivery so I selected the free shipping option on the product page.
However, it seems that unlike the other shipping option which throws up a 'sorry we don't ship to this location' message when somebody tries to order to a zone I don't ship to, the free shipping option seems to let it through.
Is there anyway to stop this or restrict the free shipping setting to a certain zone?
I was going to create a new 'Free Delivery' shipping method, then realised the option would appear on all orders rather than just the selected products.
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Hello,
It's Pixie from Ecwid team. Thanks for contacting us!
Sure, you can offer free shipping for purchasing certain products within a certain destination zone. I'll explain that in more details. Please follow this instruction:
* Go to Ecwid Control Panel > Shipping & Pickup > Zones and create the necessary zone.
Here is an article about adding and managing destination zones:
https://support.ecwid.com/hc/en-us/a...tination-zones
* After that, go to the Shipping tab > Add Shipping Method > Set up Free Shipping.
Configure the shipping method and add the created zone to it.
Here is an article about creating Free shipping:
https://support.ecwid.com/hc/en-us/a...-Free-shipping
* Then go to Catalog > Products > Edit Product > Tax & Shipping > Specify shipping methods for this product and choose the created Free shipping method for this product.
Here is an article about product specific shipping rates:
https://support.ecwid.com/hc/en-us/a...shipping-rates
Thus, customers from certain zones will get free shipping for certain products only.
If you have any further questions, please ask.