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Old 07-03-2015, 01:52 AM
Flohoho's Avatar
Flohoho Flohoho is offline
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Join Date: Jul 2015
Posts: 3
Exclamation Problem with receiving emails from ecwid on my .eu address

Hi ecwid team,

I do not receive any emails from notifications@ecwid.com on my email address
info °at° xxxxxxxx .eu

Previously I used a .com email address and it worked smoothly.

The problem exists for the email validation procedure as well as admin notifications.

- I already tried to resend many times.
- Logged out and in again.
- Changed the address back and forth.
- I did check my spam folder.
- I already added notifications@ecwid.com to my address book (in the web interface of my email provider and on my computer).
- I never marked one of your messages as spam.

Is my email on the rejection list in your mail delivery system, due to any reason?

Please help.
Flo

Last edited by Flohoho; 07-06-2015 at 01:35 AM.