View Single Post
  #1  
Old 01-03-2019, 09:02 AM
Katie Barillaro's Avatar
Katie Barillaro Katie Barillaro is offline
 
Join Date: Nov 2018
Posts: 1
Default PayPal account optional (ie. Guest checkout) not showing

I just got off live chat and it sounds like an update was made to the PayPal integration with Ecwid that essentially removes the Guest Checkout option if the user clicks on the "PayPal checkout" button.

Previously, the user would be able to login if they wanted, but also be given the option to checkout using a credit card, without logging in.

Now the user doesn't get that option unless they click on one of the smaller credit card icons below.

I'm not sure why this change was made, as it doesn't benefit the customer and doesn't adhere to the PayPal settings at the account level where I've selected to have the "PayPal account optional" setting "On": https://www.paypal.com/au/smarthelp/...-option-ts1623

Hopefully this is something that can be resolved. I'm happy to wait for the live chat agent to get back to me. I just wanted to post this as well in case it benefits others, as there wasn't any sort of notification of this change to my knowledge.

https://lilee.com.au/