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Old 02-26-2016, 03:16 PM
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river river is offline
Ecwid Team
Join Date: Feb 2015
Posts: 452

Originally Posted by antti wolk1 View Post

I use the Ecwid Widget in my website.
In case of new products I do advertisements on Facebook and LinkedIn of the new pages with Ecwid Widget integration.
For some reason neither Facebook and LinkedIn show the image which is saved through the Ecwid Backend.
Is there any method it can be shown. I don´t want to replace the code on every page.

thank you

Hello Antti,

Ecwid Customer Care team here. Thank you for contacting us on that matter.

As you might know, Ecwid is an AJAX solution which means that the content of your store is generated dynamically by means of JavaScript.

So, if you share your products in social networks using a direct link to them from the URL bar of the browser like this one!/...tegory=2564182 , the image will not show. Facebook or LinedIn simply can not read the content of any AJAX application through direct links.

Instead you can use the built-in Social Features which are now present in Ecwid. They allow sharing your products with images and pieces of product description too.

Here's the article for your reference with all the necessary information: Social Features

Hope this helps. Feel free to ask if there's anything else I can help you with.
Roman I.
Ecwid Customer Care Team

More tips and hints on Ecwid use in our Help Center

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