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Old 01-03-2018, 10:06 AM
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Stacy_P Stacy_P is offline
Ecwid Team
Join Date: Jan 2016
Posts: 308

Originally Posted by Christine Norris View Post
I am experience this exact same issue and have verified everything. Has this issue been resolved or do I need to find another provider for my Facebook shop?
Hello Christine,

This is Stacy from Ecwid Customer Care team.

Thank you for your message!

I'm sorry you faced the issue. I'm here to help you.

Such problem can be caused by various reasons. I've investigated your query already and replied to you in this forum thread:

Can you please check the solution and test it on your end?

Thank you!
Ecwid Customer Care Team
Help Center

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