View Single Post
Old 06-09-2017, 11:47 AM
Daria Sh.'s Avatar
Daria Sh. Daria Sh. is offline
Ecwid Team
Join Date: Feb 2015
Posts: 767

Originally Posted by Dean Virant View Post
Dear Ecwid,

When my customers receive automatic order confirmation after successfull order placement, they also receive automatically generated PDF invoice.

I do not want that PDF invoice in the attachment of confirmation email. Where can I turn that off?

Thank you,
Hi Dean,

It’s Daria from Ecwid Customer Care team.

The invoices are sent automatically with the order confirmation email in all stores located in Europe. May I ask why you want to disable them?

If you want to change the invoice template, you can do it in your control panel. Here are instructions:

We can disable them for your store in particular from our side. Please confirm that you want us to do it and we'll proceed. Thanks.
Ecwid Customer Care Team

More tips and hints on Ecwid use in our Help Center

⬇ Please click Thanks if my reply helped you.