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Old 04-17-2015, 10:27 PM
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Liza P Liza P is offline
Ecwid Team
Join Date: Jan 2013
Posts: 2,517

Originally Posted by Chris Hanisco View Post
Our company's site is built using GoDaddy's Website Builder. (Not by choice.) It's very simplistic, so my options are limited. I can add html code, but that's about it.

Anyway, when customers scroll down and click a button or link low on the page, the next page stays in that position. I need the page to go to the top.

I know this is because our main site isn't recognizing that it needs to refresh and move up.

Example: During payment, they add their address, etc. and when they click continue, they end up so low on the page that they don't see anything on the next page and don't know to scroll up to see it.

I tried adding a script that I found via Google, but the page wouldn't load at all.

Is there a simple way to do this? I am not the greatest with code. Maybe I'm missing an option in the CP?


By the way, our site is

As I'm reading further, it seems that there IS an auto scroll normally - but it's not working on our cart??

I tried this but to no avail.

Thank you for contacting us.

We will need to inspect your site thoroughly to find out what causes this behaviour. We will investigate the issue and get back to you with the solution as soon as possible.
Liza P.
Customer Care
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