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Old 12-30-2013, 08:59 AM
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Maya Maya is offline
Ecwid Team
 
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
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Quote:
Originally Posted by Aleria Multinivel View Post
Hello...

When my customer buys a digital product receives an email, but does not show the download link, only show %downloads% ...

ex..

Puedes descargar los archivos utilizando los siguientes enlaces:

INICIO ARTICULO
1. SOPA DE POLLO PARA EL ALMA
SKU SOPA-001
Libro Electrónico: Descarga Gratis


Descargar:

%downloads%


Gracias una vez más por tu pedido.

Thanks you ...
Hello Aleria,

In order generate email notification properly and include all info about ordered products in it, all product info should be placed inside START ITEM and END ITEM tags.

I have checked your email template and have not found these tags there. That is why, email notification shown only first product, if more than one item was ordered and contains %downloads% tag instead of the link.

In order to solve the problem, you should use the template below. I have marked bold the text that was added in your notification.

Code:
Número de pedido: %orderNumber%
Fecha de pedido: %timestamp%
Estimado(a)cliente,

Gracias por su compra en %store_name%.

Puedes descargar los archivos utilizando los siguientes enlaces:
START ITEM
%item_no%. %name%
SKU %sku%
%options%

Descargar:

%downloads%
END ITEM
Gracias una vez más por tu pedido.

---
%company_name%
%office_street%
%office_city%, %office_stateOrProvinceCode%, %office_postalCode%
%office_countryName%
%office_phone%
Email: %from_email%
Once you do this, everything will work properly.
__________________
Maya N., Ecwid Team

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