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Old 05-21-2014, 05:56 AM
Backnblack Chicks's Avatar
Backnblack Chicks Backnblack Chicks is offline
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Join Date: May 2014
Posts: 1
Default Facebook mobile store not opening when shared

We installed the Ecwid store just fine-- works great on desktop. But when we try to *share* a product onto a profile or page from the store, the resulting link does not lead the visitor to the store correctly (just to the main FB page).

It seems the problem lies with the link generated, as the mobile versions work fine when accessed directly, even through the FB app:

WORK FINE:
http://backnblack.ecwid.com/
http://backnblack.ecwid.com/simple-store
https://www.facebook.com/backnblack/app_251458316228

AUTO-GENERATED SHARE LINK THAT FAILS:
http://backnblack.ecwid.com/sharer?o...uctid=36695653

This is frustrating, because the share both includes a nice thumbnail that is attractive for visitors, as well as leads to a specific product. We have tried renaming the store, but nothing seems to work. Thanks!

OS:
iPhone 5 7.1.1