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Old 12-24-2018, 11:50 AM
Edward M.'s Avatar
Edward M. Edward M. is offline
Ecwid Team
Join Date: Dec 2016
Posts: 261

Hi there,

I'm Edward from Ecwid Team.

I'm glad to hear that everything works fine on your end, too. I noticed your piece of text about the full-screen mode, and I'd like to address it.

Firstly, I'd like to describe a bit how PayPal works in your store from a technical point.

Once a customer clicks on the PayPal button in your store, the PayPal page/popup appears. The way it works is fully based on the PayPal algorithms. In other words, PayPal defines how their payment form is displayed in the browser.

Regarding the logic when a browser shows the content in a pop-up/new tab. Generally, when a pop-up opens in your browser, the browser creates a new system window to be able to show this pop-up.

The reason why it opens the content in a new tab when your browser is in the full-screen mode is that the browser can have only one window in this mode. Thus the PayPal page is opened in a new tab, as it cannot create a new window to show the pop-up.

Hope this information help!

If you have any questions, please let me know!
Ecwid Customer Care Team
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