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Old 10-01-2013, 10:08 PM
Joell Restad's Avatar
Joell Restad Joell Restad is offline
Join Date: Sep 2013
Posts: 5
Default Product Browser Widget Does not appear on IPhone.


I have successfully integrated the product browser, search bar, and shopping bag into my website. However, when I view it on my IPhone using either Chrome or Safari, it says " Widget/ HTML Onlly available in Web View. If customers click on "Web View," it takes them to the site without optimization, where they can fully use the product browser, but that will confuse them and defeats the purpose of optimizing for smart phones.

Please make a suggestion? If I need to provide a screenshot, please tell me which screen and how to do it. Thank you.

UPDATE: I just got off the phone with my 1&1MyWebsite, my host, and they told me it would require a code edit through ECWid to make the widget show in mobile view.

Last edited by Karin Marks; 10-01-2013 at 10:29 PM. Reason: new information obtained