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Old 06-25-2014, 06:10 AM
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Sergio87 Sergio87 is offline
Ecwid Team
 
Join Date: Mar 2014
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Quote:
Originally Posted by Technical Diagnostic Services View Post
Hi,

Our entire catalog cannot be accessed due to a 504 Gateway Time-out when we try to access it. We need this resolved ASAP since our catalog is used by both our staff to quote orders and our customers to make purchases.

Thanks
Hello,

One of Ecwid servers was having troubles yesterday: a part of Ecwid storefronts and control panels were not loading.

We published updates here: http://status.ecwid.com/post/8976001...or-10-of-users

The problems had been fixed. All products, settings, catalog, orders and other data are safe and intact.

Please accept our apologies for this downtime.
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Sergey G., Ecwid Team
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