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Old 12-11-2018, 02:39 PM
Una Q's Avatar
Una Q Una Q is offline
Ecwid Team
Join Date: Nov 2016
Posts: 151

Originally Posted by View Post
Hi Team!

My store:

The problem is when loaded under SSL (which I want to enforce):

The widget code for the products is:

HTML Code:
<div id="my-store-15824741"></div>
<script data-cfasync="false" type="text/javascript" src="" charset="utf-8"></script><script type="text/javascript"> xProductBrowser("categoriesPerRow=3","views=grid(20,3) list(60) table(60)","categoryView=grid","searchView=list","id=my-store-15824741");</script>
So as you see, the page doesn't load the ECWID script when requested on https protocol. I have emailed and you guys say "not our fault, talk to your hosting company", but I have seen that many other people struggle with the same issue. Can anybody please share how to solve this? How do you load outside scripts/set permissions, proxy, or whatever it is that needs to be done, to load outside scripts under SSL? Please help!!

This is Una from Ecwid Customer Care team. Thank you for reaching out!

In your particular case, Ecwid was added to an iframe that loads via an insecure HTTP connection, that's why you don't see it on your website protected with an SSL certificate —

Our agent Karina sent you a message with more details and a solution via email, please check your mailbox. And feel free to respond if any questions arise.


Best regards,
Una Q.
Ecwid Support Team