View Single Post
  #2  
Old 12-02-2013, 02:11 PM
Maya's Avatar
Maya Maya is offline
Ecwid Team
 
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876
Default

Quote:
Originally Posted by Elena Janev View Post
I paid for an upgrade to premium via WIX. I have an invoice showing payment was accepted. I logged out and logged in. I am still being treated like a free customer. Please help. My card was charged and I have NOT been upgraded!
Hello,

Please, refer to this article for details: http://kb.ecwid.com/w/page/67178675/...anafterpayment

You ask forward any questions regarding Wix premium plan subscription to premium@wix.com
__________________
Maya N., Ecwid Team

------------------
Welcome to our new Help Center!