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Old 02-15-2018, 04:21 PM
Rina S's Avatar
Rina S Rina S is offline
Ecwid Team
 
Join Date: Dec 2017
Posts: 51
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Quote:
Originally Posted by Fabrique de l Imaginere View Post
All of them... I've made several tries, and never received any notification from Ecwid.

One point that may explain, when I first configured my profile, I made an error in my mail address (sebastien-capelle@orange.fr instead of sebastien-capelle@orange.fr). Later on, I changed it to lafabriquedeimaginere@laposte.net.
Hello,

This is Rina from Ecwid Customer Care team. I’m sorry you’ve faced this issue with notifications.

I see that you’ve already contacted us with this issue via email and an agent from our Support Team is working on your case now. Let’s continue discussing it via email.

By the way, I’ve hidden several letters from the email in your post above for security reasons.
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Rina S
Ecwid Customer Care Team

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