View Single Post
Old 03-01-2018, 09:39 AM
Anastasia from Ecwid's Avatar
Anastasia from Ecwid Anastasia from Ecwid is offline
Ecwid Team
Join Date: Nov 2017
Posts: 63

My name is Anastasia, Ecwid Support. Thank you for your message! I will be glad to help you.

I am sorry to hear that you aren't as happy as you could be with our service.
Is there anything we could do better? What did you like? What didn't you like? We'd really appreciate any of your feedback on Ecwid.

To disconnect the Ecwid store from your Wix website, you can follow the steps below:
- Open the Wix editor > open the page with the store > click somewhere on the page > select 'App settings' > click 'Disconnect'. Here is the screenshot:

To delete the store completely from your website, you can remove the Online Store page from your site. Here is how:
- click on the 'Pages' icon on the left side in your Wix editor
- select Online Store page > Click on 'Delete':
Once you accomplish that, the Ecwid store will be deleted from your Wix website.

I hope this information will be helpful for you.
Please, let us know if you have any further questions.

Best regards,
Anastasia E.
Ecwid Support Team