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Old 09-18-2014, 01:42 PM
Productions Fonda-Mentales's Avatar
Productions Fonda-Mentales Productions Fonda-Mentales is offline
Join Date: Jul 2014
Posts: 3
Default URGENT : Download link not working (400 Wrong request)

I have been using Ecwid to sell digital products for two months with no problem. But since yesterday, clients are compaining that the download link in the email they receive automatically from Ecwid does not work. Instead of downloading the digital good, it arrives to a blank webpage with those words in the center of it: "400 Wrong request"

I did nothing on Ecwid account or in settings and the problem appeared suddenly. Please make the necessary fast because it causes lots of trouble and unsatisfied clients.