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Old 05-13-2016, 02:36 PM
Arthur Belostotsky's Avatar
Arthur Belostotsky Arthur Belostotsky is offline
Join Date: Jun 2014
Posts: 466


Thank you for these details!

I've checked this order in your Ecwid account and found that its status is Paid at the moment.

I've also checked your store page and wasn't able to open it.

Please see the screenshot:

Is there any other page on your website, where I can see your store?
Please post the URL here, so I'll be able to check it out.

Please also create a test product with $1 price, so I'll be able to place a test order in your store.

I look forward to your response for further troubleshooting.