Thread: FedEx shipping
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Old 05-08-2012, 07:24 AM
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Kess Kess is offline
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Originally Posted by Texasvalue View Post
I have FedEx set up and the software is saying the account test is successful. However, when I try to do a test order, the only shipping method it offers me is Priority Mail.

Can you tell me if I have a setting wrong somewhere?

Thank you.

Unfortunately FedEx Ground does not ship to a residence and FedEx Home Delivery does not deliver to a commercial building.
So, if you want to use the FedEx Ground shipping method, you should specify that your deliveries are NOT residential:
Go to your "Control panel → System settings → Shipping → Carrier-calculated methods → FedEx → Account details"
Un-tick the "Ship to a residence" checkbox and save the settings.

When this checkbox is unchecked the Ground Delivery rate is returned. When that is checked the Home Delivery rate is not returned.