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Old 05-12-2015, 04:43 PM
Rick G's Avatar
Rick G Rick G is offline
Ecwid Team
Join Date: Jun 2014
Posts: 1,271

Originally Posted by Community Harvest View Post
We created an ecwid store through our Wordpress page. I have changed all of the email addresses in ECWID to mine so that I am notified of sales (as per my job duties). For some reason my manager is always getting the emails to her account. I cannot find ANYWHERE where her email is listed. How can I resolve this so orders are being processed by myself in a timely manner? Where might her email be listed in our ecwid acct? is her email. Orders notifications and all notifications need to be sent to

Thank you for contacting us.

Ecwid's mail notifications are pretty flexible and you can specify where Ecwid should send the notification to in Ecwid control panel > System settings > Mail > Scroll down to Mail settings section.

So I checked that section in your Ecwid control panel and I found the email address that you referred to in your post. In order to change it, please go to that page and hit 'Change' button.

Once you make the changes, click on 'Save Changes' button to save them.

You can find more info about mail notifications in Ecwid here:
Thank you.
Ecwid API and App Market Team
Ecwid Developer Website