View Single Post
Old 03-31-2014, 12:59 PM
Maya's Avatar
Maya Maya is offline
Ecwid Team
Join Date: Feb 2010
Location: Ecwid headquarter
Posts: 5,876

Originally Posted by Tiffany Lamont View Post
I added my Ecwid app on my Wix site just a few minutes ago and then I saved my page and excited my editor.
When I came back to re-edit my site my app was gone and now I can't get it back! PLEASE HELP!
I don't know how to find the HTML to just put it in myself. And I can't even delete my account and to try setup again...

I run an animal rescue and I need to get the app up and running as soon as possible.

I'm sorry to hear about the problem with Ecwid store installation. You can re-install your Ecwid store again as described in our article here:

Use Store ID of earlier created account: 4504048

Please, let me know about results.
Maya N., Ecwid Team

Welcome to our new Help Center!