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Old 07-27-2015, 06:30 AM
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Wendy Wendy is offline
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Join Date: Jun 2014
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Quote:
Originally Posted by Douglas Thornsjo View Post
I had to change my main email address this past week.

I did make the change here at Ecwid, and delete my old email while adding the new one, but ever since I added the new email address I have not received any of the usual messages from Ecwid when I make a sale or when order status changes.

I'm getting email from Paypal just fine.

Can anyone help me?

DT
Hi Douglas,

I am so sorry to learn that you faced this issue.

I inspected our mail server history and found that the admin notifications from Ecwid were successfully delivered to your email address <D******jo@m*********t.net>

The last order confirmation mail notification is about the order # 102.

Can you please try to search messages from notifications (at) ecwid (dot) com in your mailbox? Please, just in case check filters and junk folder.

Thank you.
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