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Old 10-23-2017, 11:08 AM
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Scully Scully is offline
Ecwid Team
Join Date: Nov 2016
Posts: 194

Hello Michael,

My name is Alexandra; thank you for contacting Ecwid support!

I've checked our database, it seems like there is already an account registered under, and that is the reason why you cannot change the email on your second account, as there cannot be 2 accounts under the same email at the same time.

There is a solution though, let's discuss it further via email. I've sent a message to — please, check your inbox.

Alexandra Scully,
Ecwid Customer Care Team