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Old 09-18-2018, 10:52 AM
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Charlie H. Charlie H. is offline
Ecwid Team
 
Join Date: Nov 2016
Posts: 284
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Quote:
Originally Posted by AYISSI JOACHIM View Post
Hi,

I am unable to receive payments via PayPal as well. This is a new store and have not received any payments as yet, upon testing the PayPal, discovered that it does not work. The link to my store is : Pirulin.ecwid.com
Hello,

This is Charlie, Ecwid customer care.

I see, that you copied the message of the previous poster, so I'm going to presume, that you have the same problem.

I've inspected your store: https://store10153772.ecwid.com

I've looked into your PayPal settings, and see that you have enabled a Sandbox mode in your PayPal settings. See: http://take.ms/YlrYM

Sandbox mode is basically the test mode. No real transactions.

Please, go ahead and disable the Sandbox mode in your Ecwid Control Panel > Settings > Payment > PayPal > Actions > Edit > Advanced settings > Sandbox Mode.

Once you do that, you will be able to receive real transactions.

Thank you!
__________________
Charlie,
Ecwid Customer Care Team
The Following User Says Thank You to Charlie H. For This Useful Post:
Cara Menendez (11-05-2018)