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Old 05-13-2011, 01:20 PM
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Bball1 Bball1 is offline
Join Date: Apr 2010
Posts: 126

Originally Posted by Weili Wang View Post
Are you able to provide any other information? Such as what is preventing your customers from checking out? For example, do they not see the checkout button? Nothing happens when they click on checkout? They clicked on checkout and it brought them to a blank page? ... etc. Also which payment processor are you using and which one your customers are using (assuming you use multiple ones)?
I have heard all of these complaints. I just got another email from a customer today. HEre is the email:

. Hi:
I was in the process of placing an order on your website, but could get no farther than inputting the shipping address...

I am interested in ordering the following:
LKU HRS-RD2 Mustang Rhinestone Car Window Decal $15.99
Main Rhinestone Color: Colbalt Rhinestones
Secondary: Gold Rhinestones
HRS-RD1 Horse Shoes Rhinestone Car Window Decal $15.99
Main Rhinestone Color: Cobalt Rhinestones
Secondary: Gold Rhinestones