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Old 01-29-2016, 08:33 AM
Sergio87's Avatar
Sergio87 Sergio87 is offline
Ecwid Team
Join Date: Mar 2014
Posts: 1,512

Hello Terri,

This is Sergey.

We've just looked into your message more specifically and fount one unusual thing in this string:

Warning: include_once(/home1/empower3/public_html/ [function.include-once]: failed to open stream: No such file or directory in /home1/empower3/public_html/ on line 3217
Please pay your attention to this exact code:

No such file or directory in /home1/empower3/public_html/
The plugin's folder on your website is called "ecwid-shopping-cart.1453963199" for some reason, and not "ecwid-shopping-cart" as needed for correct work of the Ecwid plugin.

Can you please just rename "ecwid-shopping-cart.1453963199" folder to "ecwid-shopping-cart"?

It will fix all the problems.
Sergey G., Ecwid Team
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