[Charlie H.]

Hi, Ann,

No worries!

Oh, ok. Sorry to hear that.

But it's good, if the developer's already working on it — it means it is considered a pretty high priority task.

We also have a general instruction unified for any website here. It features:

1. Altering your Ecwid integration code

2. Configure your server: add URL rewrite rules(for this one you might have to ask the hosting provider to do that, or hire a developer)

The detailed instruction on the steps can be found here:
https://developers.ecwid.com/api-doc...-friendly-urls

Hope, that helps!