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Old 02-25-2014, 08:09 PM
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Lanna Lanna is offline
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Join Date: Jan 2011
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Quote:
Originally Posted by CHIKARA Inc View Post
I am experiencing a similar issue with my account but have not set the inventory to quantity to "unlimited" ever.

See item SKU 00405

Is it because one of the quantities is set to unlimited?
Hi,

Yes, when an item has unlimited inventory, customers can buy any number of items of this product and there's no need in tracking how many has been bought.
Product SKU 00405 has three variations. One of them "General Admission" has in stock setting as Unlimited. Please check in your Ecwid control panel>Catalog>Products>product page, tab 'Options'. When someone buys this very variation, its quantity isn't changed anyhow.
If you have a limited quantity of this variation in your stock, you should change the variation's setting "Quantity in Stock" to "Limited to".
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Lana W.
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