View Single Post
  #7  
Old 01-15-2013, 06:28 PM
Matt Ecwid's Avatar
Matt Ecwid Matt Ecwid is offline
Ecwid Team
 
Join Date: Oct 2011
Posts: 4,947
Default

Quote:
Originally Posted by Goodpet View Post
http://www.goodpet.com
We are having the same issue- switched to shipping address and still won't charge the sales tax (for California, in our case) - is there any other solution to this issue? If not, we won't have a choice but to discontinue the PAYPAL express option until they come up with something.
Hello,

I've inspected your store. As far as I can see, the tax you referred to (CA tax) is setup to be calculated basing on billing address. Please set it to shipping address as I recommended in this thread.

By the way, as far as I can see, you also created the 'USA tax' with empty rates. Probably, it confused you. You can delete that tax record since it doesn't have any effect.
__________________
Matt K
Ecwid Team

Ecwid Guide for Beginners

Ecwid Help Center

Ecwid video tutorials