View Single Post
Old 08-03-2017, 06:48 PM
FindTix's Avatar
FindTix FindTix is offline
Join Date: May 2015
Posts: 9
Default Paypal Transaction ID's do not link correctly

How can we help you?

Please provide the link to your storefront
Store Front

I currently accept payments through Paypal, Square and Stripe. All three include a link to the specific order under "Additional Information". These will direct to the payments processors site so I can review, or refund the payment for that specific order. However the Paypal link does not link correctly. I have a Paypal business account.
For example: Transaction ID BPPPE9F0B2B3 links to:

However, this links to my standard Paypal and not Paypal Manager. The standard Paypal has a different Transaction ID for the same transaction than the Paypal Manager. This Transaction ID is pulled from the Paypal Manager.

How can I have this link correctly? Is this an issue through Paypal or a glitch that Ecwid needs to correct?