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Old 02-12-2018, 11:20 AM
Anastasia from Ecwid's Avatar
Anastasia from Ecwid Anastasia from Ecwid is offline
Ecwid Team
Join Date: Nov 2017
Posts: 63

Hi, Tendai!

My name s is Anastasia, Ecwid Support. Thank you for contacting us! I will be glad to help you.

In order to refund order paid by PayPal, please follow the steps below:
- Go to your PayPal account
- Click Activity at the top of the page
- Select the payment you want to refund
- Click Issue a refund
- In the Refund amount field enter the amount you want to refund (full or partial refund)

Please, see the detailed instruction on issuing refunds in PayPal in this article.
If you have any further questions, please let us know.