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Old 07-31-2018, 02:36 PM
Anastasia from Ecwid's Avatar
Anastasia from Ecwid Anastasia from Ecwid is offline
Ecwid Team
Join Date: Nov 2017
Posts: 63

Hi Valentina,
My name is Anastasia, Ecwid Support. Thank you for your reply!

I've checked your store and the settings are correct. However, the translation is still not shown on your website. I also noticed that the app works correctly on your Starter Site.

I escalated all details on the issue to the app developers, so they could check it and find out what might went wrong. I will send you the update to the email address you used to register in Ecwid.

Thank you!

Best regards,
Anastasia E.
Ecwid Support Team